This Privacy Policy describes how Plozarinphar.world ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website or use our services. We comply with the General Data Protection Regulation (GDPR) and applicable Dutch, Austrian, and German data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
Plozarinphar.world
Leidsestraat 74-76, 1017 GM Amsterdam, Netherlands
Email: office@plozarinphar.world
Phone: Available on request for customer support.
2. Personal Data We Collect
We may collect the following categories of personal data:
- Contact data: name, email address, postal address, phone number
- Order data: order details, payment information, delivery preferences
- Technical data: IP address, browser type, device information, cookies
- Usage data: pages visited, time spent on site, referring URLs
3. Purposes of Processing
We process your personal data for the following purposes:
- To process and fulfil your orders
- To communicate with you about your orders and enquiries
- To improve our website and services
- To comply with legal obligations
- To send marketing communications (only with your consent)
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contract: Processing necessary to fulfil our contract with you
- Consent: Where you have given explicit consent (e.g. marketing)
- Legitimate interests: To improve our services and prevent fraud
- Legal obligation: To comply with applicable laws
5. Data Retention
We retain your personal data only for as long as necessary:
- Order data: 7 years (for tax and legal compliance)
- Customer enquiries: 2 years from last contact
- Marketing data: Until you withdraw consent or 3 years of inactivity
- Technical logs: 90 days
6. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is consent-based
To exercise these rights, contact us at office@plozarinphar.world. You also have the right to lodge a complaint with your local data protection authority.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption (HTTPS), access controls, and secure storage. We do not sell your personal data to third parties.
8. International Transfers
Your data is processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure adequate safeguards are in place.
9. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.